Mavis Discount Tire

Deserie Bebe 2 months ago

I’ve been a customer for more than five years, and I’ve always had a great experience. The team is honest, professional, and respectful. They explain everything clearly, never make me feel uncomfortable, and I trust them completely with my car. As someone who doesn’t know much about cars, I really appreciate their patience and honesty. The service is usually fast, and they’ve always taken great care of my vehicle. Highly recommend!

bibi 3 months ago

I had a great experience at Mavis Discount Tire. The service was fast, professional, and everyone was friendly. A special thank you to Elijah at the front desk he was welcoming, knowledgeable, and kept me updated throughout the whole process. He made everything easy and stress-free. I really appreciate the excellent customer service and will definitely be coming back. Highly recommend!

Alfredos footprints 7 months ago

Excellent service at Mavis! From start to finish, the staff was professional, friendly, and efficient. Look for Nicholas he answered all my questions, Abraham and Michael worked was fast, and made the whole process easy. It’s hard to find places you can trust, and this one definitely earned it. Highly recommend!

ILHAN “ilhami yalin” Edited 8 months ago

⭐ 1/5 – Failure to Perform Service With Reasonable Care and Professional Standards in the morning of this incident, my wife dropped off our vehicle at this Mavis Tire location for the installation of four premium Goodyear tires. The vehicle was delivered in proper working condition. We selected this location solely due to its proximity to our residence. We were informed that the service had been completed. However, immediately upon leaving the premises, abnormal and persistent noise began coming from the tires. The vehicle is a passenger Van with new wheels and rims, and no such issue existed prior to this service. The defect was identified immediately and independently by my wife. At my instruction, the vehicle was returned to the same location. Staff stated they would remove the tires and inspect the work. Subsequently, I contacted the shop directly to confirm whether the issue had been properly resolved. During this call, the representative spoke in an unprofessional, dismissive, and confrontational manner, using language that is wholly inappropriate in a customer–service relationship, including statements implying the customer’s inability to understand prior explanations.(

Jon 9 months ago

I came in for a routine tire rotation and the service itself was quick and professional. However, after driving home I noticed a constant screeching noise whenever I made a sharp right turn, which was concerning. I called the shop and they were able to get me back in to take a look. The staff took the issue seriously and worked to deduce what might be causing the sound. At my request, they changed the tires back to their original positions, and the noise completely disappeared. While the situation was unexpected, I really appreciate how responsive and accommodating they were in addressing the problem.